| Dead on Arrival | |
|---|---|
| Manufacturer's DOA period: | 30 days |
| Contact: | Midwich Customer Services |
| Tel. No.: | 01379 649 333 |
| Fax No.: | |
| Email: | |
| Comments: | We are sorry you are having issues with your Kodak Alaris product purchased, In order for us to assist you with your query as soon as possible, please can you follow the below procedure to ensure a smooth AfterCare experience. Please contact Midwich After Care Excellence Team (ACE) who will take the details and contact the manufacturer on your behalf, we are unable to raise a return or offer a credit/replacement until all information has been supplied to Kodak Alaris Could you please have the following information to hand to supply to the AfterCare Team (ACE) * Product Model Number * Serial Number * Fault Details * Order Number Once our AfterCare Team (ACE) have contacted Kodak Alaris they will be in touch with a resolution to your enquiry. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) who will be happy to assist. |
| In Warranty Support | |
|---|---|
| Warranty Period | 12 Months |
| Contact: | Kodak Help Desk |
| Tel. No. | 0870 243 0270 |
| Fax No. | 0131 458 6962 |
| Manufacturers Website | http://www.kodak.co.uk |
| Comments | We are sorry you are having issues with your Kodak Alaris product purchased. In order for us to assist you with your query as soon as possible, the below procedure has been provided to ensure a smooth AfterCare experience. Kodak Alaris deal with all your AfterCare requirements for the product you have purchased, they can help with technical queries and offer advice. Please contact them direct. You will need the following information to hand: * Customer Name * Email Address * Product Model Number * Serial Number * Details of the fault Once provided Kodak Alaris will be able to issue a return and provide a replacement if required. If you have any questions or would like further advise, please feel free to contact our AfterCare Team (ACE) on 01379 649333 / who will be happy to assist 1 year warranty. Helpline for Customers is 0870 243 0270 Helpline for Stores is 01206 785 000 Call centres are open Mon-Fri from 9am to 5pm. Live Chat Tech support 24/7. |
